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By Martin Belam
There is no doubt that the shockwaves following the financial
collapse of some of the best known banks and financial institutions
made 2009 a difficult year for nearly every enterprise on the planet.
Indeed, there are few people who have a living memory of a worst
recession. This has been a particular concern for the information
sector, where cutting back on research, knowledge management and
library skills look like easy 'soft' targets for efficiency.
And
so, with that in mind, instead of dwelling on the year just gone, I
thought I'd have a gaze into my crystal ball and optimistically see
what I think 2010 will hold for those of us who publish and 'share'
information for a living. Along the way I've been asking friends,
colleagues, peers and FUMSI readers what their information sharing
New Year's resolutions are...
The wave of the future?
One
of the most keenly anticipated software releases in the information
space was the 'preview' version of Google Wave
(http://wave.google.com/help/wave/about.html).
A mash-up of email, instant messaging, video conferencing and well,
just about every other established Internet communication tool, at
the moment the service is available by invite only.
I've seen
it written that the user interface to Wave is very confusing to
adopt. However, it is not so much a single service Google are trying
to build as a whole communications protocol. I would anticipate
seeing a lot of applications and bots built for the platform in the
next year, expanding its capabilities. Sal Khan sees one of his goals
for 2010 being 'connecting all my social media with Google
Wave''.
Not everybody is interested in Google Wave, though.
One of the New Year's Resolutions I collected at a recent London IA
event was from Michael Lorek, and he stated that as far as
collaboration was concerned: 'I am not interested in Google Wave'.
For those of you who are, I'm happy to say that next month's FUMSI
will feature a review of how people are finding it so
far.
Microblogging everywhere - but a Twitter backlash is
due in the media
There is no doubt that Twitter has been
the new media darling of the year with the British press, and the
micro-blogging platform has hit the mainstream with celebrity
endorsement from the likes of Stephen Fry
(http://twitter.com/STEPHENFRY)
and political endorsement from the major parties on both sides of the
Atlantic. In the coming year we can expect to see 'microblogging',
'status updates' and social messaging increasing bolted onto intranet
platforms as a way of facilitating communication within
enterprises.
In truth some areas of business have had this
kind of communication going on for ages - I can remember at the BBC
at the turn of the century that all the software developers across
the whole of the business were connected on 'the talker', an IRC
network (http://en.wikipedia.org/wiki/Internet_Relay_Chat)
inside the corporation. Yammer (https://www.yammer.com/)
provides a similar standalone feature with a less geeky interface. At
the same time as an explosion of interest within the enterprise, I
expect to see the mainstream media fall out of love with Twitter and
start hyping up the 'next big thing'.
Identity across the
web
Another information trend that I think will become
more and more noticeable over the next twelve months is issues around
digital identity and privacy. I think this will be part of a
continued trend that sees the lines between a home identity and a
work identity blur.
Google recently introduced their 'privacy
dashboard' (http://digbig.com/5barea),
which gathers together on one page a list of everything that Google
thinks it knows about you across their various services. In one sense
it is a great example for other companies of 'what would Google do?'
It is an uncluttered interface that gives the user a semblance of
control over the data.
In another sense, looking at it for the
first time is a sobering experience. Anyone with a significant
digital footprint is liable to use several Google services, and to
see that behavioral tracking laid out so starkly really brings home
how much we rely on the people we give our data to behaving ethically
and keeping it secure.
The issue of multiple identities will
become more pressing. Already you can see people maintaining multiple
Twitter accounts. One as their main Twitter feed, one for the weekend
when they post about their hobbies rather than work, one for
live-tweeting conferences to avoid swamping all their followers with
the hashtag-laden disjointed fragments of text that spew out on those
occasions.
As semantic websearch like sig.ma (http://sig.ma/)
links more and more of our personal data together, people will want
to feel in control of how those identities are joined. If you
regularly help out on a forum for people recovering from having a
drug addict in the family, do you really want machines to work out
that this can be linked to your professional profile?
We'll
carry on ignoring the phone and under-rating email
One
trend that I expect to continue in 2010 is the over-excitement about
new social sharing technologies overshadowing the fact that the
telephone and email are also both social media, and ways of
facilitating the sharing of knowledge. Jason Mesut's New Year
resolution is to 'Give myself a slot in my day when I actually read
my emails'.
Doing more with less. Doing less with
more
When I asked people for their resolutions for the new
year, a lot of them focus around doing more. Neil Challis, for
example, wants to 'Be more active rather than passive...tweet rather
than read tweets'. 'Write more blog posts' was another resolution -
not mine I should add, I'm not sure how I could possibly fit more
blogging in!
At least one person seems to have set 'doing
less' as a goal for the new year. Fabien Marry states that 'My New
Year's resolution is to cut down on the number of sites / RSS feeds
tweets that I follow daily, as this volume is not compatible with a
full time job'. In this age of information overload, I wonder if
there isn't a place for some digital spring cleaning in all of our
home and work lives. The enigmatic Angela K agrees: 'I want to
control the flow of information I willingly allow to get to me. It is
meant to serve my purposes, not have me check seven different
accounts with eight different passwords'.
Happy New
Year
However 2010 turns out, I look forward to exploring
it with you in FUMSI magazine. Do let me know what you want to hear
about during the new year - you can tweet in my direction @currybet
or email me at martin.belam@fumsi.com.
In the meantime, enjoy your holidays, and I wish you a happy new
year.
By Martin Belam
Martin Belam is The Guardian newspaper's Information Architect, and Contributing Editor for the ‘Share' section of FUMSI magazine. Martin specialises in the design of information for media websites, having worked at the BBC, Sony and spent several years as a consultant. He blogs at currybet.net and for The Guardian. His new year's resolutions for 2010 include answering emails promptly, meeting deadlines, to stop being distracted by funny videos on YouTube, and being more organised in his working habits. These are pretty much exactly the same as the resolutions he made in 2009, 2008, 2007...
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